Italy's antitrust authority on
Thursday fined furniture chain Mondo Convenienza 3.2 million
euro for allegedly incomplete product delivery and obstacles to
complaints.
The authority imposed the fine on Iris Mobili S.r.l., owner of
the Mondo Convenienza brand, saying that it allegedly "adopted
unlawful conduct in the delivery and assembly phases of
furniture and furnishings and hindered consumers in the use of
after-sales services."
Further, although it was allegedly "aware of the high number of
deliveries of products that were not complete and did not
correspond to the orders or were not in perfect conditions of
use, the company did not adopt appropriate behaviour to solve
these problems".
Mondo Convenienza denied the charges.
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